Are you experiencing water damage in your home or business right now? If you are experiencing water damage from a flood, storm, or other disaster, you need immediate help to avoid sustained and costly damage to your home or business property. With one call to Restoration Experts, we will be onsite in 30-60 minutes, ready to handle all your water extraction, cleaning, and restoration needs. Our Services We are available 24/7 in the entire state of Delaware, and we specialize in: Basement water extraction Water damage restoration Flood damage restoration Storm drain backups Sewage backups The results of water damage to your residential or commercial property can range from minor to significant. Many property owners feel overwhelmed at the prospect of dealing with the aftermath and don’t know where to start. Let the Restoration Experts help. Our team of professionals is trained and certified in handling any type of water, flood, or storm damage you may experience. Every client’s situation is different, but we take equal care with everyone to make sure you are fully satisfied with the results. Our technicians understand what you are going through, and work as quickly and efficiently as possible to minimize the time on your property—always while doing a safe, effective, and thorough job. Some jobs, however, can take several days to complete, depending on the type and extent of water damage. We know you don’t want us in your home any longer than is necessary. We also know you want the job done right, so we always strive to give the most accurate time estimate possible for us to perform our work to your satisfaction. Flooding can occur with little to no warning, and other insidious water damage can be slow and gradual. We handle water cleanup and restoration for all of the following and more. If you are experiencing another type of water damage problem not listed here, call us anyway. Our range of water damage restoration experience and capabilities means we can tackle any job. Overflowing appliances Burst frozen pipes Broken hot water heater Clogged sink or toilet Faulty sump pump Ice dam Cracked foundation or wall Excess rain Storm drain backup Sewer line break or backup Storm drain overflow Leaky pipe Whatever your water damage emergency, you can trust Restoration Experts. You will easily recognize and identify us by our marked trucks and clean uniforms. We make sure we have the right equipment on board and that it is in proper working order so we can get to work as quickly as possible to take care of your problem. And, our technicians are highly skilled and trained in all aspects of flood, storm, and water damage. Our employees are certified through the IICRC – the Institute for the Inspection, Cleaning, and Restoration Certification – the organization that sets the standards for the entire industry. We are licensed, bonded, and insured. We go the extra mile by supporting your insurance claim so you have one less thing to worry about. We’ll submit full documentation of your water damage event to your provider, including our detailed process and photos. Our Process – Upon arrival at your home or business location, we perform an initial assessment of the damage. If necessary, and for everyone’s safety, we take emergency steps such as ensuring electric power has been shut off in the water-damaged area or preventing any further water entry. We check every space where water damage may have occurred, including the attic, subfloors, and behind walls. Next we identify the type of water that has flooded your property, as it is important to know the level of potential health risk that exists for building occupants. All floodwater contains some level of bacteria and biohazards. Water that floods your basement from a burst pipe is one thing. Water that floods an area from a sewage line or storm drain backup is another. Once we know the type of water that has flooded your property, we know the exact steps to take in terms of thoroughly cleaning and sanitizing the area, as well as eliminating possible health threats. Water damage to your property occurs in different amounts and locations. You might have just minor flooding located in one corner of your basement. Or you might have inches of water accumulated, which means the water is also soaking into walls, subfloors, furniture, etc. We designate the full extent of damage based on this type of criteria. Next we extract standing water from the affected area. We use only state of the art, professional-grade equipment – pumps and other extractors, much of which is truck mounted. From there we put our powerful fans and air movers to work to reduce any remaining moisture. Specialty equipment gives us an excellent sense of how much moisture remains and how much more time is needed to thoroughly dry the area. Using only approved cleaning and sanitizing products, we fully clean the affected area as well as your belongings and furnishings. We also remove and take away items that cannot be salvaged or restored. You can trust that your home is safe to return to. We check all hidden areas for excess moisture as well, specifically where the possibility of a mold infestation could occur – behind walls and in dark, damp areas. If necessary, we clean and treat to prevent mold and mildew from growing. Within a few days, if necessary we return to check moisture levels and handle any follow-up concerns you may have. Lastly, if your home or business sustained structural damage, we take care of repairs and restoration of your property to its predamage condition. At Restoration Experts, we do what it takes to ensure your complete satisfaction. Our services include any type of flood, storm, or water damage restoration as well as storm drain backups and sewage line backups or breaks We are available to take your emergency call 24/7. We respond to your emergency within 30-60 minutes. We give you a detailed estimate upfront so you understand the work and charges involved. We use only trained, certified technicians who understand your concerns at every step of the way. When disaster strikes, let us help. Restoration Experts provide all Delaware customers with whatever type of water extraction and restoration service they need. If you are currently experiencing water damage or flooding in your home or business, or need water extracted from your basement or a lower level on your property, call the Restoration Experts right away. We are the water damage and restoration professionals dedicated to making sure your job is done right.