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Sewage & Drain Backup

Most Homeowners Would Agree…

Repair and cleanup of sewage and drain system backups are better left to the professionals. Unpleasant, unsanitary, and unhygienic are the only words to describe this type of water damage that can pose a serious health threat to everyone in the home, including pets. If you’re experiencing a sewer or drain backup, don’t wait another minute. Call GET RESTORATION EXPERTS at (757) 434-6263 anytime—day or night. We’ll be onsite in 60 minutes or less, and get to work diagnosing and solving your sewer line problem.

sewer line break

At GET RESTORATION EXPERTS, our trained technicians have the expertise to handle any type of sewer or drain problem that may occur in your home or business. We are local, licensed, bonded, and insured, so you can rely on us to do the job right.

Bacteria and other biohazards are present where there’s a sewer line break or leak. They pose a health threat to the people inside the home or business building, and can cause serious health issues. And, when sewer and drain problems are not addressed quickly and thoroughly, mold and mildew pose a secondary health concern. GET RESTORATION EXPERTS technicians will clean up the sewer water mess, and sanitize the area to ensure everyone’s health and safety.

Signs You Have a Sewer or Drain Problem

  • You’re experiencing a raw sewage smell from the drains that lead to the sewer line
  • Sewer water leaks into or backs up in toilets and sinks
  • Toilets and/or sinks are overflowing
  • Water is slow to drain in sinks and tubs
  • You hear gurgling sounds in the toilets and drains

The signs of a sewer line problem can also be visible on the outside of the home or business property. You might see markings of water damage on the foundation of your home or business building, or notice water accumulating in the yard or wherever the underground septic system is located.

If you are experiencing any of these symptoms of sewer damage, call GET RESTORATION EXPERTS right away for quality water extraction and more. Our courteous customer service representatives are available to take your call 24 hours a day, 7 days a week and will send a trained technician to your home or business location immediately. We’ll assess the damage and provide a free, detailed estimate so you’ll know exactly what to expect.

The Top Causes of Sewer Line and Drain Problems

  • System blocks caused by the flushing of bulky items such as disposable diapers and feminine hygiene products that should not be flushed
  • Blocks caused by items accumulating in the drain system—kitty litter, grease, hair
  • Heavy rains and flash floods cause sewer lines to flood and overflow
  • Structural defect or damage of the sewer line causing cracks or system collapse
  • Tree roots growing into the sewer line and causing a blockage or breaking the line

Most people know when they have a sewer line problem. What they don’t know is how to diagnosis, repair, or clean up the damage. We do. That’s why we insist our technicians have credentials from the Institute of Inspection, Cleaning and Restoration Certification (IICRC)—the organization that sets the standards for the cleaning, inspection, and restoration industries.

How Do We Clean Up After a Sewer Line Break or Blockage Occurs?

When you experience a sewer line backup or drain problem in your home or on your property, you can rely on the GET RESTORATION EXPERTS professionals to properly and thoroughly clean the mess. We take all safety and sanitary precautions for the health of both our customers and our employees. As part of our process we will:

  • Extract sewage and sewage water wherever it appears using professional-grade, truck-mounted equipment
  • Remove items and porous materials from the property that have absorbed sewer water—carpeting and carpet pads, drapes, bedding, furniture, etc.—and properly dispose of them
  • Apply industry-grade cleanser and disinfectant to all nonporous surfaces, such as tile flooring, ensuring complete sanitization, deodorization, and decontamination

Thoroughly dry all affected areas using high-powered fans and dehumidifiers, and eliminate any possibility of mold growth.

As we work to clean up and restore the area affected by the sewer water damage, we will document the process and take photos. We will support the insurance claims process by providing whatever documentation is needed, including photos of the damaged area and our clean up procedures.

Steps in Diagnosing and Repairing a Damaged or Blocked Sewer Line

  • We attach a specialized video camera to a drain snake to locate the source of the problem
  • With the cause of the problem identified, we determine the best course of action for solving it
  • With a blockage, we use cabling equipment that bores through the block to break it up so it can then be flushed out of the system with a powerful hydrojet system
  • If just a section of the sewer line or drain is damaged, we’ll recommend replacing the damaged section or relining it
  • When the entire sewer line needs to be replaced, this work is more involved, and requires digging up, removing, and replacing the old line or performing a trenchless sewer pipe replacement

GET RESTORATION EXPERTS understands just how serious a sewer line or drain problem is. Contact us for any plumbing services or disaster cleanup.

With 24/7 availability, 365 days a year, we have the expertise and the know-how to properly and thoroughly clean up any sewer line mess.